25 days holiday
Competitive salary
Pension and Life assurance

Deputy Manager - Coventry

Salary £31,644
Location Coventry
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

An exciting opportunity has arisen for a Deputy Manager to join our team in Coventry and the surrounding areas. We support people across five services, working with adults with learning disabilities and autism, some of whom are non-verbal.

We are looking for an exceptional Deputy Manager who is passionate about delivering high-quality, person-centred support. If you thrive in a fast-paced environment, enjoy a challenge, and are motivated by making a real difference to people’s lives, this could be the role for you.

full UK driving licence is essential, as the role involves travelling between services in your area.

Unfortunately we are unable to offer sponsorship for this role.


Purpose of the Role

As Deputy Manager, you will play a key role in empowering and developing staff teams to ensure the delivery of sustainable, high-quality services that genuinely transform lives. You will build strong relationships with the people we support and their families, while demonstrating excellent organisational skills and the ability to prioritise competing demands effectively.

You will support the Service Manager in leading teams, maintaining quality and compliance, managing rotas, and overseeing financial performance across the services you support.


Key Responsibilities

Service Development

  • Ensure person-centred approaches are embedded in practice, enabling the people we support to achieve outcomes aligned with their needs, wishes, and aspirations
  • Develop meaningful activities, support plans, and opportunities that positively transform lives
  • Promote community engagement and raise FitzRoy’s profile locally
  • Complete regular quality, compliance, and performance audits, producing and implementing effective action plans
  • Contribute to the creation and review of annual business plans and performance targets
  • Maintain safe, supportive environments for the people we support, staff, and visitors

Team and Resource Management

  • Recruit, develop, and motivate staff and volunteers to deliver consistently high-quality, compliant services
  • Performance-manage team members, setting clear expectations and standards
  • Identify and allocate key responsibilities that enhance staff development and add value to services
  • Ensure rotas are effectively managed to use resources efficiently and meet individual needs
  • Be accountable for financial performance and budgets for the services you support
  • Ensure all records, reports, and administrative processes are completed accurately and on time

Communication Excellence

  • Enable the people we support to have a voice in their service, FitzRoy, and the wider community
  • Promote active involvement and choice for the people we support
  • Champion equality, diversity, rights, dignity, and respect at all times
  • Build and sustain effective relationships with families, professionals, and community partners
  • Manage internal communications positively, keeping staff and stakeholders informed of key decisions
  • Maintain a strong customer focus and drive continuous improvement

About You

  • Care sector experience is essential, ideally in a leadership or management capacity
  • Strong IT and administrative skills, with high attention to detail and problem-solving ability
  • Highly customer-focused, with a collaborative and professional approach
  • Confident working with data, processes, and performance information
  • Tenacious, organised, and able to multitask while working to deadlines

FitzRoy is a national charity, set up 60 years ago by brave parents as a pioneering alternative to institutional care. Their values remain the values of FitzRoy today – we see the person, we are brave and we are creative – and they thread through everything we do.

We support hundreds of people with a range of needs. You could be supporting someone with learning disabilities, autism, acquired brain injuries or mental health support needs. Many of the people we support also have physical impairments or other health issues. Working for us will give you an opportunity to learn, to grow and to transform lives. Join us today.

“The management team are flexible and ready to help, their attitude makes the rest of us very committed and loyal – we all help each other. It is such a lovely working environment and we supporting each other on the tough or challenging days and we know our hard word is appreciated, both by the service manager, and FitzRoy. I have never worked for another organisation where I felt so thanked and valued, with lovely incentives such as Team of the Month.”

"If we don’t encourage John to try new things, we are missing opportunities for him to find things he loves. For example, last year he was supported to go swimming for the first time in 30 years, and he absolutely loved it."

“FitzRoy is a truly fantastic place to work, the support from managers and colleagues is amazing. It’s a privilege to work for such a great company.”

Fitzroy reserve the right to close job adverts early should we receive a sufficient quality of applicants or if business need dictates.

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